Privacy policy



Our Rehlatna website and application are committed to protecting and respecting your privacy. This document sets out everything related to the collection and use of your data. By using the Application or any of its services, you expressly agree to all of the following policies and practices:

First: definitions of terms

Second, the data we collect about you

Third: cookies

Fourth: The limits of our use of your data

Fifth: Disclosure of your data to third parties

Sixth: User Obligations

Seventh: Adjustments


First: definitions of terms

In this policy, and unless the context otherwise requires, the following terms shall have the meanings indicated.

“Application,” “we,” “us,” or “our” refers to the Our Trips app, a modern day technology company.

“User”, “you” or “you” refers to every person who visits or uses the Application in any way, whether it is a service provider, customer or otherwise.

“Policy” or “Privacy Policy” refers to this document and the terms and conditions it contains.

“Data” refers to the personal and usage data of the User.

"Personal Data" refers to all user-identifying data, such as name, date of birth, nationality, address, e-mail, mobile number, bank account and other data related to the user.

"Usage Data" refers to all non-personal data relating to your use of the Internet, such as that relating to your computer, your mobile phone, your activities or your transactions through the Application.

Second, the data we collect about you

We may collect, use and process the following data about you:

(1) The data you provide to us when you register through the application, including but not limited to your name, mobile number, email and other data.


(ii) Data that you may provide to us during the provision of the Services or at any time, including but not limited to nationality, address, bank account number, credit card number or other data that we may request from you, or your location and GPS operation data.

(3) the data that you provide to us when you report a problem related to the use of the Application or with one of the parties to the Agreement (customer, service provider).

(4) The data that you provide to us when a problem occurs related to the electronic payment process for the amounts owed by you, or the commission owed to us.

(5) Data that you provide to us when you contact us or when you contact our technical support.

(6) Data that we consider necessary to verify your identity or to ensure the validity and legality of any operations you perform through the application, including a copy of your passport, or a copy of your national identity.

(7) We keep all data related to your transactions or activities that you carry out through the Application.

(8) We keep the data you provided to us when you answered questions or surveys via the Application.

(9) You know and agree that we may collect your data in our electronic records or paper records as we see fit.

Third: cookies

"Cookies" are small text files that are stored on your device as soon as you visit the application, and they do not appear in the form of a program and do not carry viruses or spying technologies at all. These files are used for the following purposes:

(1) Cookies are used for the purposes of providing services, as they help us understand how visitors and users use our application.

(2) Cookies help us to detect and fix errors, help us develop our application, provide better user-friendly content, and provide a better service.

(3) Cookies help you to find the data you need during your use of the Application.

(4) Through your mobile phone, you can control and control the cookie settings in a way that suits you.

(5) We have no control over third-party cookies, and you undertake to read the privacy policies and use of third-party cookies.

Fourth: The limits of our use of your data

The User grants us a non-exclusive, unlimited and irrevocable license to use his data in accordance with the following purposes:

(1) We use your data for the purposes of providing, operating, updating, measuring and improving our Services.

(2) We use your data for the purposes of implementing our terms and conditions and paying the amounts due from you.


(3) We use your data to solve problems and prevent illegal activities including fraud and hacking.

(4) We use your data to provide you with news about, modify or improve our services, including by communicating with you electronically via e-mails or by telephone by calling your phone number.

(5) We use your data for the purposes of documenting the data you have provided to us, as well as for conducting investigations via the Application.

(6) We use your data to authenticate data with third parties such as service providers and banks for the purpose of security of your transactions and credit card authentication.

(7) We use your data to suggest services and to determine which services are appropriate for you.

(8) We use your data for internal purposes such as auditing, data analysis, and research to improve our services and contact users.

Fifth: Disclosure of your data to third parties

(1) You know and agree that the Internet is not a secure medium, and that the confidentiality of your personal data cannot be fully guaranteed.

(2) We, on our part, undertake, to the extent permitted by law, not to disclose or use your confidential data in conflict with your right to privacy.

(3) We pledge not to trade or sell your data to others, but you give us the right to allow our employees to handle your personal data within the limits of providing services.

(iv) We may disclose Personal Data to any member of our group; Which means our branches and institutions.

(5) We may disclose your personal data to third parties:

• If we sell the App or any of our assets, we will disclose your data to the new buyer.

• If we are required to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms and conditions or any other agreement.

• In the event of a court ruling or a decision from the competent judicial authorities obligating us to do so.

• If we are required to disclose or share your personal data in order to protect the rights, property, or integrity of the "Our Trips" application, our employees, our customers, or others.

• This disclosure includes the exchange of data with companies and other bodies to protect against credit and fraud risks.

Sixth: User Obligations

(1) The parties to this agreement are obligated to maintain the confidentiality and privacy of their personal data, and they acknowledge on their personal responsibility that the disclosure of personal data to the other party is at their own risk without any interference from us, and without any liability to us.


(2) The parties are obligated not to disclose any personal data through the use of the messaging feature within the application, and they are personally liable for any such disclosure.

(3) The parties undertake to maintain the secrets of the application, and each of them shall be liable to us for any breach of the confidentiality of the application and its operations.

(4) You are obligated to refrain from disclosing any data related to the operation of the application to third parties, whether with or without a consideration.

(5) You are obligated to maintain the confidentiality of all data related to the details of transactions through the application, and not to use it in any way, and you are responsible, contractually and legally, for any illegal or unauthorized use of this data.

(6) You acknowledge to avoid following any means that would help to collect data about other users, including their e-mail, mobile numbers and other means of communication.

Seventh: Adjustments

(1) We may modify this Policy at any time.

(2) In the event that we modify this policy, we will post a notice through the application, and you are presumed to be aware of such modifications as soon as the notice is posted through the application.

(3) Your continued use of the Application means that you agree to the modifications and updates we have made.